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Letter of Authority, also known as Letter of Agency, Letter of Authorisation or Number Transfer Request, is a document that is exchanged between telecom companies, or between a customer and a telecom company, granting permission for the receiver to install telecom services for the sender. It should be completed by the end user prior to the submission of a porting request. It can allow the gaining telecoms provider the authorisation needed to contact the losing provider if additional information is needed about a particular setup.

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Pointers

  • The form must be completed using your letterhead.
  • Losing operator is the current communication provider. Ideally match the name and address as per their bill.
  • The requester’s name must match the printed and signed name at the bottom of the document.
  • Each page needs to be signed, dated, named and numbered.